People Management Skills - Half day Workshop on ‘Effective communication to deal with conflict’
A half day workshop in People Management Skills. Course title: Effective communication to deal with conflict. Purpose: Being an effective communicator helps minimise and reduce the risk of conflict, however when it does arise it is important to address early and use questioning and listening skills to begin resolving the problem. Lunch will be provided at 12.30pm and the session will run from 1-5pm.